Frequently Asked Questions
What services does Sparkle N Shimmer LLC offer?
We provide a range of cleaning services, including Standard Cleaning, Deep Cleaning, and Move-In/Move-Out Cleaning, tailored to residential homes, small businesses, and Airbnb properties.
How do I book a cleaning service?
You can book our services through our website by filling out the contact form, or by reaching out to us via email at sparklenshimmer1@gmail.com or phone at 248-255-9597.
How is pricing determined for your services?
Our pricing depends on various factors, including the size of your home, the type of cleaning service required, and any specific requests you may have. For an accurate quote, please contact us with details about your cleaning needs.
Do you bring your own cleaning supplies and equipment?
Yes, we bring all necessary cleaning supplies and equipment to ensure your space is thoroughly cleaned.
Are your cleaning products safe for pets and children?
We use cleaning products that are safe and effective. If you have specific concerns or preferences regarding cleaning products, please let us know, and we will do our best to accommodate your needs.
What areas do you serve?
We serve the Metro Detroit area, including Wixom, Michigan, and surrounding communities.
What is your cancellation policy?
You may cancel or reschedule a service up to 24 hours before the scheduled cleaning time without penalty. Cancellations made less than 24 hours in advance may incur a cancellation fee.
How can I provide feedback about my cleaning service?
We value your feedback and encourage you to contact us via email at sparklenshimmer1@gmail.com or phone at 248-255-9597 to share your experience or any concerns.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us.